The Truro Council on Aging is pleased to provide van transportation services to Truro residents who are at least 60 years old or for adults with disabilities to destinations within Barnstable County. Through the Cape Cod Regional Transit Authority, a wheelchair accessible van is available to people with physical limitations, who use wheelchairs and/or other mobility aides.
Transportation services are available Mondays and Thursdays for medical appointments. Wednesdays and Fridays for grocery curbside pick-up. Appointment times should be scheduled within the normal business day of the COA, 8a.m. - 4p.m. taking into consideration travel time.
A minimum of two business days (48 hours) is needed for all ride requests. The following information must be available when calling for a transportation reservation: name of rider; phone and address, physician’s name, phone and address or the address of an appointment if other than medical; date/ time of the appointment and approximate length of the appointment. Please note that the starting pick up point and return destination must be within the town of Truro.
Only 1 ride per day with 1 passenger. This will allow us to provide for safe distancing as well as time to clean the vehicles between rides. Therefore, please request any rides for a medical appointment as soon as possible as ride availability will be very limited. Also, this means that any rides for appointments requiring a companion (cataract surgery for ex-ample) cannot be accommodated at this time.
For the safety of everyone, all riders and drivers will be required to wear a mask. If you do not have a mask, please let me know when you request your ride so we can make sure one is available for you to wear.
If you cannot wear a mask because of a medical condition, or, chose not to wear a mask, unfortunately the COA transportation program is not appropriate for you at this time. I will be happy to suggest other options for you to explore.
Your ride will be confirmed by me the business day before your appointment. I will need to ask you some questions concerning your appointment and some questions about any symp-toms you may be experiencing. This information will not be shared with anyone else. Once again, if you are uncomfortable answering these questions, the COA transportation program may not be appropriate for you.
We ask that all riders wash their hands before they are picked up for their ride and to practice proper respiratory etiquette when coughing or sneezing. There will be tissues and hand sanitizer available in the vehicle.
Please try to schedule any appointments in Yarmouth, Hyannis or Sandwich no earlier than 10:00 am and to be completed no later than 2:30 pm.
- We will gladly continue to accept donations to help offset the cost of providing the ride but ask that it be done in the form of a check, preferably mailed to the COA. The drivers can-not handle the donations at all. The donation box will still be in the vehicle for you to use if mailing a check is a problem or you prefer to use cash.
Fees are not required for this service, but voluntary donations are appreciated to help defray the vehicle costs to the town.
If you would like more information about transportation services or would like to schedule a ride, please call Shawn Grunwald, Transportation Coordinator at 508-487-2462 Ext. 320.
- Tom Janssen
- Nancy Braun
The Truro Council on Aging Transportation Service is funded in part by the MA Office of Elder Affairs and the Federal Administration for Community Living by a contract from Elder Services of Cape Cod and the Islands.