Notice of On-Line Payments Change to City Hall Systems

Notice of On-Line Payments Change to City Hall Systems

The Town of Truro’s Online Bill Pay Services will look a little different the next time you go to pay online. As of February 2022, our online tax payment processor, has switched from MCC to City Hall Systems.

Please do NOT make any payments to MCC and if you were previously signed up for auto pay of your taxes, that will no longer be in effect. You must re-sign up with our new on-line payment system, City Hall Systems.

The new system offers added enhancements and new features that will make paying and viewing your tax bills online with the Town of Truro more convenient. Online features include e-billing, single shopping cart for multiple bill types, as well as giving our customers the ability to view and print original bill copies for this current or past fiscal year. Customers may register to receive an email notification of their bill, and it would take effect with their next billing cycle.

The new vendor, City Hall Systems provides a customer service team should you have any online payment questions or wish to make a payment by phone. City Hall Systems customer service can be reached by phone at (508) 381-5455, by email at epay@cityhallsystems.com or by multilingual online chat.